How to BUY

When & how will you pick-up your winning bids?

For each auction please pay attention to the indicated pick-up dates & location.

For the Live Animal Auctions;

All of your purchases will be on location and ready for pickup on the indicated date. You must pick-up on this date or you will incur board costs per animal, per late day. Pickup is near Linden, Alberta. Pickup is from 9:00am-4:00pm. Exact pickup location and details will be given to winning bidders on their Invoice. Alternative pick-up times need to be arranged in advance and will be subject to additional fees.

For Online Equipment Consignment Auctions;

Please pay attention to the location of each item, each lot has the location listed and you must pickup the item from the seller within 14 days. The seller will not be paid until you have picked your items up, so please be courteous. If you need to arrange transportation that is the BUYERS responsibility and expense.

For Pet Food, Pet Supply Auctions;

Pickup is in Calgary, AB or you can pay to have your items shipped or delivered. Orders must be picked up in Calgary within 10 days of auction completion.

FOR ALL AUCTIONS; Failure to pick-up will result in the loss of your money, and you will be banned from future auctions.

Shipping & Delivery options.

Live Animals; If you cannot pick-up your purchases on the indicated date, there will be board fees. We can ship with WestJet at your expense. Flat rate shipping will start at $200 and will go up depending on the size, and quantity of animals you purchase. We will package your animals appropriately and effectively to keep your shipping costs as low as possible. Crates will be an additional charge and will start at $50. These crates will be custom built or will be standard plastic “dog crates”. For example, if you purchase 2 hedgehogs, 1 parrot, and 2 chinchillas; we will build 1 shipping crate that will accommodate all, you will pay $200 for shipping and $50 for the crate for a total of $250. If you purchase 3 pairs of Swans, you will need to pay $50 per crate x3, and likely around $500 for shipping. WestJet does not charge a standard “$200 per crate,” as the quantity of crates increases, the rate decreases. Shipping with WestJet is safe, fast (same day) and relatively affordable given the cost of ground travel. If you are wondering what the nearest airport to you is, that accepts LIVE ANIMALS please call WestJet cargo. If you would like a more accurate shipping quote please call WestJet cargo, BEFORE YOU BID. WestJet Cargo phone number is (866) 952-2746. We will also do “group” shipments, if multiple buyers from the same city make purchases to help reduce the cost.

Hatching Eggs will be shipped using other services, and you will pay the exact shipping cost plus $10 packing/handling fee.

We are offering shipping at a very reasonable rate. It is not our responsibility to figure out how you will retrieve your purchases. If you fail to follow our conditions or make accommodations (possibly at an additional expense) you will lose your money and be banned from future auctions. Shipping by air and ground is not our responsibility, we will assist the most we can, but ultimately the buyer needs to make the arrangements necessary!

Delivery.

Delivery is only available if you contact us and make arrangements prior to bidding. Quotes will be given on a case by case basis. We are willing to share contact information of our regular customers who are willing to transport for other customers if you are interested.

For other ground transportation quotes within Alberta or to other provinces within Canada please Contact Us, BEFORE YOU BID.

Guarantee.

We tell you what the seller has told us. We will make every possible effort to assure that you receive your purchases on time, at the pickup location. If a seller does not follow through with their commitment you will be refunded. Sellers who do not follow through will be permanently banned. In the event that an animal falls sick or injured and the seller notifies us, we will contact you to make an alternative arrangement, or you can choose a refund. You need to consider the description provided and picture(s) provided before you bid, Central Alberta Auction Services gives NO GUARANTEE beyond assuring you receive your purchase.

Payment.

Following the completion of an Online Auction, we will send Invoices.

Invoices MUST be paid IMMEDIATELY. Invoices must be paid by 12:00pm Tuesday, following the auction.

Etransfer is accepted and can be sent to caas.inc@outlook.com

Credit Cards are accepted with a 3% service fee.

CASH will be accepted only if arrangements are made in advance, and from return customers only.